Comfort Inn Ottawa, Ottawa - Reviews, Room Options & Prices 2025

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About the Hotel

1252 Michael St., Ottawa, Canada, K1J 7T1

Comfort Inn Ottawa East, a 3-star hotel at the east end of Ottawa, offers newly renovated accommodations near the Queensway highway with onsite currency exchange and a business center. The eco-friendly property features a fireplace in the lobby, gift shops, and complimentary Wi-Fi throughout.

Modern Room Amenities

Comfort Inn Ottawa East provides rooms with premium bedding, air conditioning, and 32-inch LCD TVs. Each unit includes a private bathroom with shower/tub combination, while some rooms feature additional seating areas and sofa sleepers.

Breakfast Options

The Comfort Inn serves a complimentary grab-and-go breakfast featuring juice, fruit, yogurt, muffins, granola bars, breakfast sandwiches, and oatmeal.

Safety and Pet Policy

The hotel maintains safety features including fire extinguishers, smoke detectors, and first aid kits. The property welcomes pets up to 50 pounds, with a maximum of two pets per room.

Attractions and Distance

Located 1 miles from Ottawa and 0.5 miles from Cyrville, the hotel provides access to the Rideau Canal skating rink, Aviation Museum, Museum of Science and Technology, and Mooney's Bay beach. The Canada Aviation and Space Museum sits 2.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Second-Floor Room

Max:

4 persons

23 m²

Bed options:

2 Double beds

Shower

Heating

room details

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First-Floor Room

Max:

3 persons

23 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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First Floor Queen Room

Max:

4 persons

23 m²

Bed options:

2 King Size Beds

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Ottawa 3.1 mi

Airports

Macdonald Cartier (YOW) 11.5 mi

Gatineau (YND) 17.5 mi

Train

Ottawa Train Station 1.1 mi

Train400 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Services

Housekeeping
Car rental
Dry cleaning

Business

Business center
Fax/Photocopying

Spa & Leisure

BBQ facilities

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

1252 Michael St., Ottawa, Canada, K1J 7T1

Map view

1252 Michael St., Ottawa, Canada, K1J 7T1

City landmarks

Public Building

Parliament Hill

3.3 mi

Museums

Canada Science and Technology Museum

1.4 mi

111 Wellington St

Parliament Hill and Buildings

3.3 mi

Shopping Area

St-Laurent

2700 ft

300 Coventry Rd RCGT Park

RCGT Park

1.2 mi

Museums

National Gallery of Canada

3.3 mi

Museums

Canadian Museum of History

3.8 mi

Mall

St. Laurent Shopping Centre

3000 ft

Church

Senhor Santo Cristo Church

2100 ft

St. Laurent Centre

2100 ft

Museums

Canadian War Museum

4.1 mi

Breakthrough Christian Ministries

2900 ft

Church

Epiphany Anglican Church

2900 ft

The Spirit of OC Transpo

3000 ft

Cyberdome

3300 ft

Inflorescence

3400 ft

The Redeemed Christian Church of God

3400 ft

Bowls Canada Boulingrin

3500 ft

Musalla Darul-Imaan

3800 ft

Ottawa Fat Cats

1.3 mi

Laser Quest Inc

1.3 mi

Museums

Canada Aviation and Space Museum

2.6 mi

St Ignatius Martyr Church

4200 ft

Bernard Grandmaitre Arena

1.4 mi

Musee des sciences et de la technologie du Canada

1.4 mi

Gloucester Arts Council

4500 ft

Church

Eglise De Dieu Francais D'Ottawa

4500 ft

Church

Sheng Shen Catholic Church

4500 ft

Paroisses Saint-Sebastien

4600 ft

Nearby

Eglise De Dieu

1400 ft

Restaurants

Pho Vietnam

1700 ft

1187 St. Laurent Blvd

Tim Hortons

2800 ft

1200 St Laurent Blvd Unit #629

Crepe Delicious

2800 ft

1200 St. Laurent Blvd

A&W

2500 ft

1200 Saint Laurent Boulevard Food Court

Boston Pizza

3100 ft

1055 St. Laurent Blvd

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

5.8

Location

7.6

Service

6.2

Dining

5.6

Calvin

United States of America, January 2025

5.2/10

I had a decent stay at Comfort Inn in Ottawa. The staff was friendly, and the breakfast was tasty, especially the waffles, though I think some areas could use improvement. I faced a few hiccups during check-in, but overall, the location was convenient, and my room was clean and comfortable. I’d consider returning, but I'd hope for a smoother arrival experience next time.

Rooms

6.0

My room was clean and comfortable, but I did face some check-in issues with the keys not working initially. Once settled, I appreciated the new refrigerator and microwave, which added convenience during my stay.

Service

6.0

The check-in service was a bit problematic, with delays, but the staff remained friendly. I felt that some front desk training could enhance the overall experience.

Location

8.0

The location was excellent, conveniently by a mall and easy access to the highway, making it easy to get around Ottawa. I found it to be quiet, which added to the comfort of my stay.

Dining

6.0

Breakfast was decent, but it could definitely be improved. The offerings felt basic and could use more variety for a better start to the day.

Facilities

7.0

The hotel had good facilities, including ample parking and housekeeping services. I appreciated the convenience of the amenities provided.

Chris

United States of America, January 2025

6.4/10

My stay at Comfort Inn in Ottawa was generally underwhelming. While the rooms were reasonably clean and included some basic amenities like a mini-fridge and microwave, I found the lack of coffee and breakfast options disappointing. The location was nice, with plenty of restaurants nearby, but the overall experience left much to be desired.

Rooms

6.0

The room had a mini-fridge and microwave, which was convenient, but it could have used a hairdryer. It was reasonably clean, but the air conditioning barely worked, making for an uncomfortable sleep during a heat wave.

Service

5.0

I encountered some confusion during check-in, and the staff didn’t seem overly invested in making my stay better. The gentleman at the front desk was friendly, but the overall service felt lackluster.

Location

7.0

The hotel was conveniently located near a large mall and many dining options, which I appreciated. The area was relatively quiet despite being next to the highway.

Dining

5.0

Breakfast was not impressive, consisting of just a bagged meal with minimal options. It lacked the variety that I expected, especially considering there were supposed to be eggs and bacon available.

Facilities

5.0

The lack of basic amenities was noticeable. I noticed empty vending machines and no continental breakfast options, which felt like they were providing less than expected.

Amy

United States of America, December 2024

6.6/10

I had a mixed experience at Comfort Inn in Ottawa. The room I stayed in was clean and had a comfy bed, but there were a few issues that dampened my stay. The curtains didn't block out enough light at night, which made it hard for me to sleep well. Additionally, I encountered a few maintenance problems that the staff were not quick to address.

Rooms

6.0

The room was clean and had good amenities like a mini-fridge and coffee maker. However, the curtains didn't fit tightly, leading to light leakage, and I had maintenance issues with a frayed smoke detector and a blurry TV.

Service

6.0

The front desk staff were friendly and made me feel welcome, but I did notice some indifference regarding the maintenance issues in my room. They handled my check-in promptly, but they could have been more responsive to the concerns I raised.

Location

7.0

The hotel is conveniently located near the highway and a mall, which made it easy to find. However, it doesn't offer much in terms of walkable attractions or local dining, but it was just a short drive to downtown.

Dining

6.0

Breakfast was included, featuring a hot spread and make-your-own waffles. Unfortunately, the breakfast room was quite crowded and I ended up eating in my room, which wasn't ideal.

Facilities

6.0

The overall facilities were decent, though the hotel could use some renovations. The hallways smelled clean, and I appreciated the housekeeping's effort to maintain cleanliness.

Benjamin

United States of America, November 2024

7.2/10

My recent stay at Comfort Inn was a bit of a mixed bag. The location was great, just a short drive from downtown, and the room was clean and comfortable. However, I found the bathroom somewhat outdated, and the breakfast options were limited and not very appealing. Overall, I would consider returning, but there are certainly areas for improvement.

Rooms

6.0

The room was clean, featuring a comfortable bed and basic amenities. However, the bathroom was old and could use renovation.

Service

8.0

The staff were friendly and helpful, especially when I encountered issues with my reservation. They apologized for the inconvenience and worked to accommodate me.

Location

8.0

The location was convenient, close to various restaurants and attractions. It was just a short drive into downtown Ottawa.

Dining

6.0

The breakfast left something to be desired—limited choices and a crowded seating area made it less enjoyable. I’d prefer if they offered more variety.

Facilities

7.0

The hotel itself was well-maintained, though I noticed some areas that could benefit from better upkeep, especially regarding the hallways and carpet.

Jimmy

United States of America, October 2024

7.0/10

I had an average stay at Comfort Inn in Ottawa. The location was super convenient, being near the highway and close to a mall and restaurants. However, the cleanliness left a lot to be desired, with a stained carpet and bathroom issues. The breakfast area was too cramped to accommodate everyone, and they ran out of food quickly.

Rooms

5.0

My room was quiet, but the decor felt outdated. The cleanliness was a big issue, especially with dirty carpets and hair in the bathroom.

Service

6.0

The staff was friendly and tried to be helpful, especially when we faced some check-in issues. They sincerely apologized for the inconvenience, but it still impacted my stay.

Location

8.0

The hotel's location was a huge plus; it was just a quick drive from downtown and close to everything I needed. Very central for exploring the area.

Dining

5.0

The breakfast was pretty standard for a Comfort Inn, but the area was ridiculously crowded, and they ran out of options pretty quickly.

Facilities

5.0

While the hotel had the basics in place, it felt like it was in need of some renovations and updates to meet current standards.